Who we are
Our website, http://healthnstyles.com, is proudly owned by HBoss, based in the United Kingdom, operating under VAT number 460 6043 17. We are dedicated to providing an outstanding shopping experience that is not only enjoyable but also convenient for our valued customers. At HnS, we embarked on our journey with a straightforward mission: to deliver high-quality, affordable products right to your doorstep. Central to our mission is a steadfast commitment to customer satisfaction, which remains at the heart of all our endeavors. We continuously strive to exceed your expectations and ensure that your shopping experience with us is nothing short of exceptional.
Cookies
When you visit our website, we automatically track certain information to enhance your shopping experience. For instance, we keep a record of the products you have viewed. This allows us to show you a list of products you have recently looked at, making it easier for you to find them again. We also gather data about your location, IP address, and browser type. This information helps us in estimating taxes and shipping costs accurately, ensuring you have all the necessary details before making a purchase. Additionally, we ask for you shipping address during the checkout process so we can calculate the shipping fees and deliver your order to the correct location. By collecting and using this information, we aim to provide a seamless and personalized shopping experience. Your privacy is important to us, and we handle your data with care to improve your overall experience on our website.
While you are browsing our website, we use cookies to keep track of the contents of your cart, ensuring a seamless shopping experience by remembering the products you have selected. Additionally, when you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This temporary cookie helps us ensure that our website functions correctly on your device. It is important to note that this cookie does not contain any personal data and is automatically discarded when you close your browser. By using cookies in this manner, we aim to enhance your browsing and shopping experience on our website. Rest assured, your privacy and security are important to us, and we handle your data with care to provide a safe and user-friendly environment.
When you log in to our website, we will set up multiple cookies to enhance your experience and save your preferences. These cookies will store your login information and screen display choices to make your future visits more convenient. The login cookies are designed to last for two days, ensuring that you don’t have to re-enter your credentials each time you visit our website during this period. Additionally, the screen options cookies, which save your display settings, will last for an entire year, allowing you to enjoy a consistent browsing experience tailored to your preferences. If you choose the ”Remember Me” option, your login will persist for two weeks, further simplifying your access. However, please note that if you log out of your account, the login cookies will be removed, and you will need to log in again the next time you visit. By using these cookies, we aim to provide a seamless and personalized experience that meets your needs and preferences.
Who we share your data with
Members of our team are granted access to the information you provide during your shopping experience. This ensures we can offer you the best possible service. For instance, both Administrators and Shop Managers can view details related to your order, such as what products were purchased, the date of purchase, and the delivery address. Additionally, they can access your customer information, including your name, email address, and billing and shipping details. This access is essential for managing your orders efficiently, processing returns, and addressing any queries you might have. By sharing this information with trusted team members, we aim to enhance your overall experience and ensure a smooth and seamless shopping journey from start to finish. We value your privacy and handle your data with care and security, always striving to uphold our commitment to protecting your personal information.
During the payment process, it is necessary for us to share certain pieces of your information with our Payment Gateway processor to facilitate the transaction. This includes essential details required to process or support your payment, such as the total amount of your purchase and your billing information. By doing so, we ensure that the payment can be completed smoothly and efficiently. We handle your data with the utmost care and adhere to strict security protocols to protect your personal information. Sharing this information with our payment processor is a standard part of the payment process, allowing us to provide you with a reliable and secure payment experience.
How long we retain your data
When you make a purchase from us, we will ask you to provide various pieces of information, including your name, billing address, shipping address, email address, phone number, credit card or payment details, and optional account information such as your username and password. We collect this information to enhance and personalize your shopping experience and to efficiently manage your orders. Specifically, we use this information to send you details about your account and order, respond to your requests including refunds and complaints, process your payments securely, and prevent any fraudulent activities. Additionally, this information helps us set up and manage your account on our store, comply with any legal obligations such as tax calculations, and continuously improve our store offerings. If you choose to receive them, we may also use this information to send you marketing messages about our products and promotions. By providing us with this information, you help us ensure that your shopping experience is smooth, secure, and tailored to your needs.
When you create an account with us, we store your name, address, email, and phone number. This information is securely saved in our system to streamline your future shopping experiences. When you place an order, this stored data is automatically used to populate the checkout fields, saving you time and effort. By having your details readily available, we can ensure a faster and more efficient checkout process, making your shopping experience smoother and more convenient. Additionally, having an account with us allows for easier tracking of your orders, quicker access to order history, and faster resolution of any issues you might encounter.
We typically retain information about you for as long as necessary to fulfill the purposes for which it was collected, unless we are legally required to keep it for a longer period. For instance, order information, which includes your name, email address, and billing and shipping addresses, is stored for two years to comply with tax and accounting regulations. For users who register on our website, the personal information provided is stored within their user profile. These users have the ability to view, edit, or delete their personal information at any time, although they cannot change their username. Additionally, website Administrators have access to view and edit this information. This policy ensures that we maintain compliance with legal requirements while also respecting your control over your personal data. We are committed to safeguarding your information and providing you with the flexibility to manage your own data as needed.
What rights you have over your data
If you have created an account on our website, you have the option to request an exported file containing all the personal data we hold about you, including any information you have provided to us. This feature ensures you have full visibility of the data we have on record. Additionally, you have the right to request the erasure of any personal data we hold about you. However, please note that this does not apply to data we are required to retain for administrative, legal, or security purposes. By offering these options, we aim to empower you with control over your personal information and ensure your privacy is respected.
Where your data is sent
Visitors to our website may be subject to screening through an automated spam detection service. This measure is in place to ensure the security and integrity of our online platform by preventing and identifying potential spam or malicious activities. By implementing this service, we aim to provide a safe and enjoyable browsing experience for all our users. The automated system works seamlessly in the background, analyzing visitor interactions and identifying patterns that may indicate spam. We are committed to maintaining a secure and user-friendly environment, and this spam detection service plays a vital role in achieving that goal.
Payments
We are pleased to inform you that we accept a wide range of secured payment methods to make your shopping experience as convenient as possible. Our accepted payment options include Visa, Mastercard, American Express, Klarna, Clearpay, Revolut pay, Google Pay and Apple Pay. These trusted payment methods ensure that your transactions are secure and your financial information is protected. During the payment process, some of your data will be shared with our Payment Gateway processor. This includes necessary details required to complete or support the payment, such as the total amount of your purchase and your billing information. Rest assured that we handle your data with the highest level of care and adhere to strict security protocols to protect your personal information. Thank you for choosing to shop with us!