Who we are
Welcome to HealthnStyles.com, your trusted online shopping destination! Owned by HBoss, a UK-based company operating under VAT number 460 6043 17, we are committed to delivering an outstanding shopping experience that combines convenience, affordability, and exceptional quality. Our journey at HnS began with a clear mission:
- To deliver high-quality, affordable products directly to your doorstep.
Customer satisfaction is the foundation of everything we do. Our team works tirelessly to ensure your shopping experience is seamless, enjoyable, and tailored to meet your needs.
- Our office is located at:
Rawson Building, West Yorkshire BD1 3SA, UK
For assistance, you can reach us at +447448805230 (Monday to Friday, 9:00 am to 5:00 pm).
Discover the difference with us, where affordability meets quality and your satisfaction always comes first!
Cookies Policy
We use cookies to enhance your shopping experience and provide personalized services. Here’s how we utilize cookies and handle your data to ensure a seamless and secure experience:
Tracking and Personalization
- When you visit our website, we automatically track certain information, such as the products you view. This allows us to display a list of recently viewed items, making it easier for you to find them again.
- We collect data like your location, IP address, and browser type to estimate accurate taxes and shipping costs. This ensures you have all the necessary details before making a purchase.
- During checkout, we ask for your shipping address to calculate fees and deliver your order correctly.
Shopping Cart Management
- Cookies help us track the contents of your shopping cart, ensuring your selections are remembered as you navigate our site. This makes your shopping experience smoother and more convenient.
Temporary Cookies
- When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser, ensuring smooth functionality on your device.
Login and Display Preferences
- We use cookies to save your login information and screen display preferences:
- Login Cookies: These last for two days and simplify access to your account during this period.
- Display Preferences Cookies: These last for a year, ensuring consistent browsing tailored to your needs.
- If you select the “Remember Me” option, your login will persist for two weeks. Logging out will remove these cookies.
Your Privacy Matters
We handle your data with the utmost care, ensuring it is used responsibly to enhance your experience. By using cookies, we provide a personalized, efficient, and user-friendly shopping environment that aligns with your preferences.
Who We Share Your Data With
Protecting your data is a top priority. Here’s how and why we share your information to provide you with a seamless and secure shopping experience:
Team Access
- Members of our team, including Administrators and Shop Managers, have access to the information you provide during your shopping journey. This access ensures we can efficiently manage your orders, process returns, and address any queries.
- The information our team can view includes:
- Purchased products and order dates.
- Delivery and billing addresses.
- Customer details such as your name, email, and contact information.
By allowing trusted team members to access this data, we can enhance your overall shopping experience, ensuring timely and accurate service.
Payment Processors
- To complete your transactions, we share essential payment-related information with our trusted Payment Gateway Processor. This includes:
- Total purchase amount.
- Billing details required to process the payment.
- Sharing this information is a necessary part of facilitating secure and efficient payment processing.
Your Privacy and Security
We adhere to strict security protocols and handle your data with the utmost care. Any information shared is limited to what’s essential for completing your transactions or ensuring excellent service. Our commitment to safeguarding your personal information ensures that your shopping experience is not only seamless but also secure.
How Long We Retain Your Data
We collect and retain specific customer information to enhance your shopping experience, comply with legal obligations, and ensure efficient order management. Here’s a breakdown of how we handle and store your data:
What Information We Collect
When you make a purchase, we request the following details:
- Personal Information: Name, email address, phone number.
- Billing and Shipping Details: Address for processing orders and deliveries.
- Payment Details: Credit card or payment information for secure transactions.
- Optional Account Information: Username and password for registered users.
This data is used to:
- Process orders efficiently and securely.
- Respond to inquiries, refunds, or complaints.
- Prevent fraudulent activity.
- Set up and manage user accounts.
- Fulfill legal obligations, such as tax calculations.
- Provide marketing updates if you’ve opted in for promotional messages.
Why We Retain Your Data
When you create an account, we securely store your details (name, address, email, and phone number) to streamline future shopping experiences. This enables:
- Faster checkout with auto-filled fields.
- Easy access to order history and tracking.
- Prompt resolution of any issues.
Order information, including your name, email, and addresses, is retained for two years to comply with tax and accounting regulations.
Your Control Over Personal Data
For users registered on our website:
- Your personal information is stored securely in your user profile.
- You can view, edit, or delete your information anytime, except for your username.
- Administrators can access and edit this data to assist with account or order management.
Our Commitment to Data Security
We retain your data only as long as necessary to fulfill its intended purpose or as required by law. This policy ensures compliance while giving you control over your personal data. By securely managing your information, we aim to provide a seamless, personalized, and worry-free shopping experience.
What rights you have over your data
We prioritize your privacy and provide you with complete control over your personal information. As part of our commitment to transparency, you have specific rights regarding the data we collect and store:
Access to Your Data
If you have created an account on our website, you can:
- Request an Exported File: Obtain a detailed file containing all personal data we hold about you. This includes any information you have shared with us, giving you full visibility and transparency into your stored data.
Right to Erasure
You also have the right to:
- Request Data Deletion: Ask for the removal of your personal information from our system.
- Important Note: Certain data may not be eligible for deletion if it is required for administrative, legal, or security purposes. For instance, records related to order processing or tax compliance must be retained as per legal requirements.
Empowering You with Control
These rights are designed to give you greater control over your personal data while ensuring that your privacy is respected. Whether you need access to your information or wish to have it erased, we’re here to support you every step of the way.
Where Your Data is Sent
Protecting the integrity and security of our online platform is a top priority. To achieve this, we implement advanced screening measures to safeguard your browsing experience.
Automated Spam Detection Service
- All visitors to our website are subject to screening through a reliable automated spam detection system.
- This service operates in the background, analyzing visitor interactions and identifying patterns that may indicate spam or malicious activity.
Ensuring a Secure Experience
- By detecting and preventing spam, we maintain a secure and user-friendly environment for everyone.
- This proactive approach helps ensure the smooth operation of our website while protecting our users from potential threats.
We are committed to creating a safe and enjoyable shopping experience. The use of automated spam detection is an essential part of our efforts to maintain the integrity of our platform.
Payments
We prioritize your convenience and security by offering a wide range of trusted payment methods for a seamless shopping experience.
Accepted Payment Methods
We accept the following secure payment options:
- Visa, Mastercard, and American Express
- Klarna and Clearpay for flexible payments
- Revolut Pay, Google Pay, and Apple Pay for fast, digital transactions
Each of these options is designed to ensure that your transactions are secure and your financial data remains protected.
How We Handle Payment Data
During the payment process, essential information such as the total purchase amount and billing details is shared with our trusted Payment Gateway processor to complete your transaction.
- Your data is managed with the utmost care and is protected by strict security protocols.
- We are committed to safeguarding your personal and financial information while ensuring a smooth payment experience.
With secure and flexible payment options, we aim to make every transaction worry-free!
Supporting a Greener Future
We are committed to promoting sustainability and protecting the environment. That’s why our parcels are packaged using recyclable materials, helping to reduce waste and minimize our environmental footprint. We also recognize that packaging can sometimes be cumbersome to recycle. Depending on your order, we strive to use packaging solutions that are less unwieldy and easier to handle, facilitating their recycling process.
To further support our shared commitment to a better environment, we encourage you to follow your local waste regulations when disposing of or recycling our packaging. Together, we can contribute to a cleaner and greener future. Thank you for partnering with us in making a positive impact!
Need Help?
We are committed to providing exceptional customer support to ensure a seamless shopping experience. If you have any questions or concerns, we’re here to help.
How to Reach Us:
- Contact Form: Use the easy-to-access contact form available on our website to submit your inquiries directly.
- Email Support: Alternatively, send us an email at [email protected], and our dedicated team will respond promptly.
What We Can Assist With:
- Questions or concerns about specific orders.
- Clarification on our policies or processes.
- Detailed information about our products or services.
Your satisfaction is our top priority, and we’re only a message away to provide the help you need. Thank you for choosing HnS, we appreciate your trust and look forward to assisting you!